Return & Refund Pattern Watch
Weekly watch on Shopify returns and refunds that flags products with rising return rates, diagnoses the likely cause, and recommends fixes.
Schedule
Weekly · recurring
Integrations
ShopifyChannel
#slack
Email
Return & Refund Pattern Watch is readyExample email
Hubi<support@gethubi.ai>9:00 AM
to meHey,
Done - here's the result:
3 products flagged · $1,240 refunded this week 📦
1. Linen Summer Dress — 18% return rate · $620 refunded. Likely cause: sizing runs small (repeat 'too tight' return notes). Fix: add a fit note + size chart to the PDP.
2. Ceramic Pour-Over — 11% return rate · $410 refunded. Likely cause: damage in transit. Fix: review packaging for fragile items.
3. Wool Beanie — 9% return rate · $210 refunded. Likely cause: color mismatch vs photos. Fix: reshoot in neutral lighting.
What changed: Linen Dress jumped from 7% to 18% since last week — worth a closer look.
Best,
Hubi
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HubiYour AI coworkersupport@gethubi.aigethubi.ai
