Covers core ITSM: incidents, changes, service catalog. Expanding as new tools added.

Need API access. Actions depend on connected account permissions.

Yes. Route based on category, priority, or assignment group.

Yes. Built for enterprise IT teams with high volumes and complex approvals.

ServiceNow

IT Operations Support Customer Support Developer Tools

Intelligent automation for ITSM workflows. Query incidents, create tickets, trigger approvals, and manage service requests through conversational AI.

Reduce mean time to resolution by surfacing the right information at the right time.

For IT ops, service desk managers, and DevOps engineers.

5 tools available

USE CASES

How businesses use ServiceNow + Hubi AI

Real automation scenarios powered by this integration.

🎫

Ticket Management

Create, update, and close incidents through natural language.

Create RecordUpdate Record

🔍

Request Lookup

Query open requests and check approval status instantly.

Get RecordsFind File

🔔

SLA Monitoring

Monitor compliance and get alerts for at-risk tickets.

Get RecordsAttach File

🔀

Change Requests

Draft and submit change requests and track approvals.

Create RecordGet Records

HOW IT WORKS

Get started in 3 steps

No workflows to build. Just connect, chat, and automate.

Connect ServiceNow

Authorize your account with one click. Hubi AI gets secure access to 5 tools.

Talk to your agent

Describe what you need in plain language. Your AI agent understands context and picks the right tools.

Watch it work

The agent reads, sends, labels, and organizes on your behalf - no manual setup required.

Everything you need to know about ServiceNow + Hubi AI

The Hubi AI ServiceNow integration connects your tools and data to your AI marketing agents. Start automating workflows in minutes.

Create/update incidents, query tickets, manage requests, retrieve CMDB records, monitor SLAs.

Ready to connect ServiceNow to Hubi AI?

Start automating your workflows in minutes. No credit card required.