Which Pylon channels can Hubi work with?

Hubi can manage support activity across all channels Pylon unifies, including Slack Connect, Microsoft Teams, email, and in-app chat.

Can Hubi both read and write data in Pylon?

Yes - Hubi can retrieve existing tickets and account intelligence as well as create and update tickets, giving you full two-way control through conversation.

Is my customer support data secure when using Hubi with Pylon?

Hubi only accesses Pylon data using the credentials you authorize and does not store sensitive customer information beyond what is needed to complete each requested action.

All Integrations

Pylon MCP

Support Communication Customer Support Team Chat Email Databases

Managing B2B support across Slack Connect, Teams, email, and in-app chat means constant context-switching and manual ticket handling. Hubi connects to Pylon and creates tickets, updates issues, searches the knowledge base, and retrieves account intelligence - so your support workflows run without leaving your AI assistant.

12 tools available

USE CASES

How businesses use Pylon MCP + Hubi AI

Real automation scenarios powered by this integration.

🎫

Create and update support tickets on demand

Tell Hubi the issue details and it creates or updates a Pylon ticket instantly, keeping your support queue accurate without manual data entry.

Create TicketUpdate TicketManage Issues

🔍

Search the knowledge base for answers

Ask Hubi a support question and it searches your Pylon knowledge base to surface the most relevant articles or documentation.

Search Knowledge BaseRetrieve Articles

📊

Pull account intelligence for a customer

Hubi retrieves Pylon account data so you can review customer context, history, and health before jumping into a support conversation.

Get Account DataView Account IntelligenceCustomer Context

📋

List and triage open issues across channels

Ask Hubi to pull open tickets from any connected channel - Slack Connect, Teams, or email - so you can prioritize and assign work without switching tools.

List TicketsTriage IssuesFilter by Channel

HOW IT WORKS

Get started in 3 steps

No workflows to build. Just connect, chat, and automate.

Connect Pylon MCP

Authorize your account with one click. Hubi AI gets secure access to 12 tools.

Talk to your agent

Describe what you need in plain language. Your AI agent understands context and picks the right tools.

Watch it work

The agent reads, sends, labels, and organizes on your behalf - no manual setup required.

Everything you need to know about Pylon MCP + Hubi AI

The Hubi AI Pylon MCP integration connects your tools and data to your AI marketing agents. Start automating workflows in minutes.

Hubi connects to Pylon through the Pylon MCP integration. Once authorized, Hubi can immediately access your tickets, knowledge base, and account data using plain-language instructions.

Ready to connect Pylon MCP to Hubi AI?

Start automating your workflows in minutes. No credit card required.