Will Hubi send replies from the shared inbox automatically?

No. Replies are drafted for your approval by default, so you see the message and recipient before it leaves the shared mailbox. You can set plain-English rules if you want certain routine replies sent on their own.

Can Hubi work across several shared mailboxes?

Yes. Hubi can list and act across the mailboxes your Helpwise account can see, so you can triage one inbox or several in a single instruction.

Can Hubi assign conversations to specific people?

Yes. Hubi can assign or reassign a thread to a teammate and update its status when you tell it who should handle the conversation.

Can Hubi pull store data into a reply?

Yes. You can chain Helpwise with anything else you have connected, so one instruction can look up the matching Shopify order and draft the reply that answers the customer.

All Integrations

Helpwise

Communication Email

A shared inbox keeps the team from stepping on each other, but someone still has to read each thread, decide who owns it, and write back. Hubi works your Helpwise mailboxes - listing conversations, drafting replies in your tone, and assigning threads to the right teammate once you approve.

37 tools available

USE CASES

How businesses use Helpwise + Hubi AI

Real automation scenarios powered by this integration.

📬

Check what is open across mailboxes

Ask Hubi for unanswered Helpwise conversations and it lists them by mailbox, contact, and how long each has waited.

List ConversationsGet ConversationList Mailboxes

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Draft a reply for the team to approve

Hubi reads the thread and writes a reply in your tone, ready for you to approve before it sends from the shared mailbox.

Create ReplyGet ConversationSend Reply

👥

Assign a thread to the right teammate

Tell Hubi who should own a conversation and it assigns the thread and updates its status in Helpwise.

Assign ConversationUpdate ConversationList Mailboxes

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Answer a store question with order data

Hubi matches a Helpwise thread to the Shopify order behind it, confirms the status, and drafts the reply to send.

Get ConversationCreate ReplyAssign Conversation

HOW IT WORKS

Get started in 3 steps

No workflows to build. Just connect, chat, and automate.

Connect Helpwise

Authorize your account with one click. Hubi AI gets secure access to 37 tools.

Talk to your agent

Describe what you need in plain language. Your AI agent understands context and picks the right tools.

Watch it work

The agent reads, sends, labels, and organizes on your behalf - no manual setup required.

Everything you need to know about Helpwise + Hubi AI

The Hubi AI Helpwise integration connects your tools and data to your AI marketing agents. Start automating workflows in minutes.

Hubi authenticates with a Helpwise API key, so it acts with the access that key allows. It works with shared mailboxes, conversations, and assignments, and does not touch billing or team settings.

Ready to connect Helpwise to Hubi AI?

Start automating your workflows in minutes. No credit card required.