What ticket actions can Hubi perform in HaloPSA?

Hubi can create, inspect, list, and delete tickets, as well as look up customers, sites, users, agents, and assets and handle ticket-routing assignments - covering 85 available tools in total.

Can Hubi look up assets and link them to tickets?

Yes. Hubi can search your HaloPSA asset records and retrieve details including site and ownership information, making it straightforward to reference assets when creating or updating tickets.

Is my HaloPSA data secure when using Hubi?

Hubi uses your own authenticated credentials to access HaloPSA and does not store sensitive account data beyond what is needed to maintain the connection, keeping your records secure.

All Integrations

HaloPSA

Support IT Operations Customer Support CRM Contact Management

Managing HaloPSA tickets manually means switching between views to look up customers, sites, agents, and assets before you can act. Hubi connects directly to HaloPSA so you can create, inspect, update, and delete tickets - plus look up any related customer, site, user, agent, or asset - all through plain-language instructions.

85 tools available

USE CASES

How businesses use HaloPSA + Hubi AI

Real automation scenarios powered by this integration.

🎫

Create and manage support tickets

Tell Hubi the issue details and it creates a HaloPSA ticket, assigns it to the right agent, and keeps you updated as the status changes.

Create TicketAssign AgentList TicketsUpdate Ticket

🔍

Look up customers, sites, and users

Ask Hubi for any customer, site, or user record and it pulls the details from HaloPSA instantly, without you having to navigate the interface.

Look Up CustomerFind SiteSearch UsersInspect Record

🖥️

Track and retrieve asset information

Describe the asset you need and Hubi searches HaloPSA to return the matching records, including ownership and site associations.

Find AssetList AssetsCheck Asset Details

📋

Route tickets to the right team

Hubi uses HaloPSA's ticket-routing lookups to identify the correct queue or agent and assign open tickets without manual triage.

Route TicketAssign QueueList AgentsUpdate Assignment

HOW IT WORKS

Get started in 3 steps

No workflows to build. Just connect, chat, and automate.

Connect HaloPSA

Authorize your account with one click. Hubi AI gets secure access to 85 tools.

Talk to your agent

Describe what you need in plain language. Your AI agent understands context and picks the right tools.

Watch it work

The agent reads, sends, labels, and organizes on your behalf - no manual setup required.

Everything you need to know about HaloPSA + Hubi AI

The Hubi AI HaloPSA integration connects your tools and data to your AI marketing agents. Start automating workflows in minutes.

Hubi connects to HaloPSA through a secure API integration. Once you authenticate your HaloPSA account, Hubi can immediately begin creating, retrieving, and managing tickets and related records on your behalf.

Ready to connect HaloPSA to Hubi AI?

Start automating your workflows in minutes. No credit card required.