Will Hubi message customers without my approval?

No. Sending email, push, in-app, or SMS is customer-facing, so by default Hubi drafts the message and audience and waits for your go-ahead. Profile lookups and event reads run on their own.

Can Hubi send across all four channels in one go?

[[VERIFY: whether Engage's API lets a single call target multiple channels or one per send]] Engage supports email, push, in-app, and SMS; tell Hubi which channels to use and it sends to each, gating the send for approval.

Do events Hubi records trigger our existing Engage campaigns?

[[VERIFY: how Engage event ingestion triggers campaigns/journeys]] If your Engage campaigns are set to fire on specific events, recording that event through Hubi feeds the same pipeline your dashboard uses.

Can Hubi keep Engage in sync with my store?

Yes. You can chain Engage with Shopify and other connected tools - for example, 'add every new Shopify customer to Engage and send the welcome push' runs across both in one instruction.

What happens if a message send fails or hits a rate limit?

Hubi reports the failure back to you rather than silently retrying, and Engage's own per-plan sending and rate limits still apply to anything Hubi triggers.

All Integrations

Engage

Communication Marketing Email Marketing Automation

Reaching a customer the right way means juggling email, push, in-app, and SMS in separate places. Hubi adds and updates customer profiles in Engage, sends messages across those channels, tracks events, and runs campaigns - so a personalized message goes out from one instruction instead of four tools.

22 tools available

USE CASES

How businesses use Engage + Hubi AI

Real automation scenarios powered by this integration.

🔎

Look up a customer's profile and history

Name a customer and Hubi pulls their Engage profile, attributes, and recent events into a plain summary.

Get CustomerList EventsGet Campaign

📲

Send a push or SMS to one customer

Tell Hubi the message and channel and Engage delivers it to that customer once you approve.

Send MessageSend PushSend SMS

🏷️

Update customer attributes in bulk

Describe which customers to change and Hubi updates their Engage profiles and attributes after you confirm.

Update CustomerCreate CustomerAdd Attribute

🛍️

Track a Shopify purchase as an event

When a Shopify order lands, Hubi records the purchase event on that Engage customer to drive the next message.

Create EventUpdate CustomerSend Message

HOW IT WORKS

Get started in 3 steps

No workflows to build. Just connect, chat, and automate.

1

Connect Engage

Authorize your account with one click. Hubi AI gets secure access to 22 tools.

2

Talk to your agent

Describe what you need in plain language. Your AI agent understands context and picks the right tools.

3

Watch it work

The agent reads, sends, labels, and organizes on your behalf - no manual setup required.

Everything you need to know about Engage + Hubi AI

The Hubi AI Engage integration connects your tools and data to your AI marketing agents. Start automating workflows in minutes.

Hubi connects with the credentials Engage issues for your account. It acts only with those credentials, which you can rotate or revoke from Engage at any time.