Will Hubi send a text without me confirming?

Sending an SMS is a customer-facing action, so Hubi shows you the recipient and message for approval before it goes out. Looking up calls, transcripts, and contacts is read-only and runs without a prompt.

Can Hubi read call recordings and transcripts?

Hubi can pull call records and transcripts that Dialpad has generated and that your account is permitted to access. Transcript availability depends on your Dialpad plan and whether transcription is enabled for those calls.

Does Hubi work across multiple offices or call centers?

Yes. Dialpad's API exposes offices, call centers, numbers, and users, so you can ask Hubi to act on a specific one by name rather than digging through the admin panel.

Can Hubi connect Dialpad calls to my CRM or help desk?

Yes. With both connected, you can have Hubi pull a call's details and write a summary or follow-up task into your CRM or help desk, all from a single instruction.

What can Hubi see in my Dialpad account?

It sees what the OAuth scopes allow - typically calls, messages, contacts, users, numbers, and call centers. It acts on those objects and does not touch your billing or plan configuration.

All Integrations

Dialpad

Communication Phone & SMS Video Conferencing

Call data piles up in Dialpad - transcripts, recordings, who called whom - but acting on it still means hunting through the app. Hubi sends SMS, looks up call history and transcripts, manages contacts and users, and reads your numbers and call centers, so phone work happens by asking instead of clicking.

192 tools available

USE CASES

How businesses use Dialpad + Hubi AI

Real automation scenarios powered by this integration.

📜

Find what was said on a call

Ask Hubi about a recent call and it pulls the Dialpad transcript and details so you don't have to relisten.

Get CallList CallsGet Transcript

💬

Send a text from your business line

Tell Hubi the number and message and it sends the SMS through Dialpad, keeping it on your business identity.

Send SMSGet ContactList Messages

👤

Add or update a contact or user

Hubi creates contacts, updates user details, and keeps your Dialpad directory accurate as your team and accounts change.

Create ContactUpdate UserGet Contact

📇

Log a call summary into your CRM

After a call, Hubi can pull the Dialpad details and write a summary into your CRM so the record stays complete.

Get CallGet TranscriptList Calls

HOW IT WORKS

Get started in 3 steps

No workflows to build. Just connect, chat, and automate.

Connect Dialpad

Authorize your account with one click. Hubi AI gets secure access to 192 tools.

Talk to your agent

Describe what you need in plain language. Your AI agent understands context and picks the right tools.

Watch it work

The agent reads, sends, labels, and organizes on your behalf - no manual setup required.

Everything you need to know about Dialpad + Hubi AI

The Hubi AI Dialpad integration connects your tools and data to your AI marketing agents. Start automating workflows in minutes.

Hubi connects through Dialpad's OAuth flow, so you authorize it once and it acts within the scopes your Dialpad account grants. You can revoke that access from Dialpad at any time.

Ready to connect Dialpad to Hubi AI?

Start automating your workflows in minutes. No credit card required.