How does Hubi connect to Delighted?

Through your Delighted API key, found in account settings, set once in Hubi's settings. The key scopes what Hubi can read and add.

Does this cover all survey types or just NPS?

Delighted runs NPS plus CSAT, CES, and others. [[VERIFY: whether Hubi's Delighted actions read all survey-type metrics or NPS responses specifically]]

Can Hubi schedule when a person is surveyed?

Delighted supports survey delays when adding a person. [[VERIFY: whether Hubi can set a send delay when adding someone to the survey list]]

What customer data does Hubi see?

Survey responses, metrics, and people within your key's scope, including comments and the properties attached to each response. It does not change your Delighted billing or survey configuration.

Can Hubi route detractors to my support tool?

Yes. Chain Delighted with another connected app - for example, 'when a Delighted response scores 0 to 6, open a ticket and notify me' in one instruction.

All Integrations

Delighted

Support Customer Support

You run NPS surveys in Delighted, but the score that matters is buried in a dashboard nobody checks. Hubi reads survey responses and trends, pulls the current NPS, and can add people to the survey list - so customer sentiment shows up when you ask, not just at quarter end.

13 tools available

USE CASES

How businesses use Delighted + Hubi AI

Real automation scenarios powered by this integration.

📊

Get this week's NPS score

Ask where your score sits and Hubi pulls the current NPS and trend from Delighted.

Get MetricsList ResponsesGet Trends

💬

Read recent survey comments

Ask what customers said and Hubi retrieves recent Delighted responses with their scores and verbatims.

List ResponsesGet ResponseGet Metrics

📋

Pull detractor feedback to act on

Ask for low scorers and Hubi lists the Delighted responses below your threshold so you can follow up.

List ResponsesGet ResponseList People

🛒

Survey a customer after a Shopify order

When a Shopify order is delivered, Hubi can add that buyer to your Delighted survey list.

Get OrderAdd PersonList People

HOW IT WORKS

Get started in 3 steps

No workflows to build. Just connect, chat, and automate.

Connect Delighted

Authorize your account with one click. Hubi AI gets secure access to 13 tools.

Talk to your agent

Describe what you need in plain language. Your AI agent understands context and picks the right tools.

Watch it work

The agent reads, sends, labels, and organizes on your behalf - no manual setup required.

Everything you need to know about Delighted + Hubi AI

The Hubi AI Delighted integration connects your tools and data to your AI marketing agents. Start automating workflows in minutes.

No. Adding people to the survey list can trigger an outgoing survey, so Hubi confirms with you before adding by default. Reading scores and responses runs on its own.

Ready to connect Delighted to Hubi AI?

Start automating your workflows in minutes. No credit card required.