How does Hubi connect to Customerly?

Through an API key from your Customerly account settings, set once in Hubi's settings. The key scopes which data Hubi can read and update.

Can Hubi send live chat replies or email campaigns?

Customerly offers live chat, help desk, and email campaigns. [[VERIFY: whether Hubi's Customerly actions include sending replies and campaigns, or reading and contact updates only]]

What customer data does Hubi see?

Users, leads, conversations, and attributes within your key's scope. It works with contact and conversation data and does not change your Customerly billing or workspace settings.

Can Hubi read survey or NPS results?

Customerly includes surveys and NPS. [[VERIFY: whether Hubi can pull Customerly survey or NPS responses]]

Can Hubi connect Customerly to my store?

Yes. Chain it with Shopify - for example, 'when a Shopify order ships, update that customer's Customerly profile with the tracking number' in one instruction.

All Integrations

Customerly

Support Customer Support

Support chats and customer details live in Customerly, but pulling a conversation or updating a lead means opening the inbox. Hubi looks up users and conversations, reads support threads, and updates customer records - so checking who messaged and what they need takes one question.

16 tools available

USE CASES

How businesses use Customerly + Hubi AI

Real automation scenarios powered by this integration.

🔎

Look up a customer's profile

Ask about a contact and Hubi pulls their Customerly profile, attributes, and recent activity.

Get UserList UsersGet Customer

💬

Read a support conversation

Ask what a customer wrote in and Hubi retrieves the Customerly conversation and its messages.

Get ConversationList ConversationsGet Message

🏷️

Update a contact's attributes

Tell Hubi what changed and it updates the customer's Customerly record so their profile stays accurate.

Update UserSet AttributeGet User

🛒

Sync a Shopify buyer into Customerly

When someone orders in Shopify, Hubi can create or update their Customerly contact with the order details.

Get OrderCreate UserUpdate User

HOW IT WORKS

Get started in 3 steps

No workflows to build. Just connect, chat, and automate.

Connect Customerly

Authorize your account with one click. Hubi AI gets secure access to 16 tools.

Talk to your agent

Describe what you need in plain language. Your AI agent understands context and picks the right tools.

Watch it work

The agent reads, sends, labels, and organizes on your behalf - no manual setup required.

Everything you need to know about Customerly + Hubi AI

The Hubi AI Customerly integration connects your tools and data to your AI marketing agents. Start automating workflows in minutes.

No. Anything that sends a reply or campaign to customers is proposed for your approval first. Reading conversations and looking up profiles run on their own.

Ready to connect Customerly to Hubi AI?

Start automating your workflows in minutes. No credit card required.