Will Hubi send messages to customers without approval?

Hubi sends events and manages people freely, but triggering a customer-facing broadcast is confirmed with you first by default.

What's the difference between an event and a message here?

Events update behavior and can trigger your existing campaigns; sending an event feeds your rules rather than bypassing them. The actual message still follows your Customer.io setup.

What does Hubi access?

People, events, segments, campaigns, and metrics within your keys' scope. It does not change workspace or billing settings.

Can Hubi connect Customer.io to my store?

Yes. Chain it with Shopify - for example, 'send a refunded_order event and update the person's lifetime value whenever an order is refunded' in one instruction.

Does Hubi respect unsubscribes?

Yes. Messaging runs through Customer.io, which honors suppression lists and unsubscribes.

All Integrations

Customer.io

Marketing Marketing Automation

Customer.io triggers messages off behavior, but only if the people, events, and segments are wired up right. Hubi adds and updates people, sends events that fire your campaigns, builds segments, and pulls delivery and engagement numbers on request - so the messaging keeps firing without manual upkeep.

22 tools available

USE CASES

How businesses use Customer.io + Hubi AI

Real automation scenarios powered by this integration.

👤

Add and update people

Hubi creates people and updates their attributes so your profiles stay current for targeting.

Create PersonUpdate PersonGet Person

⚡

Send an event to trigger messaging

Hubi sends a tracked event like 'completed_purchase' that fires the matching Customer.io campaign.

Track EventCreate PersonGet Person

🎯

Build and check segments

Describe an audience and Hubi helps build the segment, then reports who's in it.

Create SegmentList SegmentsGet Segment Members

📊

Pull delivery and engagement

Ask how a campaign or broadcast performed and Hubi returns sends, opens, and clicks.

Get Campaign MetricsList CampaignsGet Message

HOW IT WORKS

Get started in 3 steps

No workflows to build. Just connect, chat, and automate.

Connect Customer.io

Authorize your account with one click. Hubi AI gets secure access to 22 tools.

Talk to your agent

Describe what you need in plain language. Your AI agent understands context and picks the right tools.

Watch it work

The agent reads, sends, labels, and organizes on your behalf - no manual setup required.

Everything you need to know about Customer.io + Hubi AI

The Hubi AI Customer.io integration connects your tools and data to your AI marketing agents. Start automating workflows in minutes.

Through your Track and App API keys from the account, set once in Hubi's settings. Access is scoped to people, events, segments, and reporting.

Ready to connect Customer.io to Hubi AI?

Start automating your workflows in minutes. No credit card required.