Will Hubi reply to customers on its own?

By default Hubi drafts a reply and shows it to you before it posts into a live conversation, since these messages go to real customers. You can set standing rules if you want certain replies to send automatically.

Can Hubi see every conversation in the inbox?

Hubi works within the access your Crisp credentials grant, typically covering conversations, contacts, and messages for the connected website. It cannot reach data outside that workspace's scope.

Does Hubi handle multiple Crisp websites or workspaces?

Crisp organizes conversations by website, so Hubi acts on whichever workspace you connect. If you manage several, you point Hubi at the right one when you ask.

Can Hubi connect Crisp to my other tools?

Yes. Hubi can take a Crisp conversation and create a ticket, log a CRM note, or post a Slack alert about it, chaining the inbox into the rest of your stack.

All Integrations

Crisp

Communication Support Customer Support

Support conversations in Crisp pile up across the shared inbox, and answering or triaging them still means clicking into each thread. Crisp is a customer messaging platform for live chat and inbox conversations. Hubi connects to it so you can read a conversation, look up a contact, or send a reply by asking - the inbox work happens through chat.

12 tools available

USE CASES

How businesses use Crisp + Hubi AI

Real automation scenarios powered by this integration.

💬

Read a conversation and summarize it

Ask Hubi about a Crisp chat and it pulls the message history, then gives you a short summary of what the customer needs.

Get ConversationList MessagesSummarize Thread

✍️

Send a reply into a live chat

Tell Hubi what to say and it posts the message into the right Crisp conversation, which you can review before it sends.

Send MessageGet ConversationPost Reply

👤

Look up or update a contact's details

Ask Hubi about a person in Crisp and it returns their profile, or updates fields like email and notes when you tell it to.

Get ContactUpdate ContactGet Profile

🔔

Flag a new chat into your team channel

Hubi can watch for fresh Crisp conversations and post a summary into Slack so the right person picks it up fast.

List ConversationsGet ConversationSend Message

HOW IT WORKS

Get started in 3 steps

No workflows to build. Just connect, chat, and automate.

Connect Crisp

Authorize your account with one click. Hubi AI gets secure access to 12 tools.

Talk to your agent

Describe what you need in plain language. Your AI agent understands context and picks the right tools.

Watch it work

The agent reads, sends, labels, and organizes on your behalf - no manual setup required.

Everything you need to know about Crisp + Hubi AI

The Hubi AI Crisp integration connects your tools and data to your AI marketing agents. Start automating workflows in minutes.

Crisp uses API key credentials tied to your website or workspace. You connect those to Hubi, and then it can read conversations and post replies within that workspace.

Ready to connect Crisp to Hubi AI?

Start automating your workflows in minutes. No credit card required.