What can Hubi do with my Charla knowledge base?

Hubi can list, create, and update both articles and categories in your Charla knowledge base, so you can manage support content through plain-language instructions rather than manual editing.

Can Hubi retrieve past customer conversations from Charla?

Yes - Hubi can export conversation data from Charla, giving you access to chat history without needing to navigate the Charla interface directly.

Is my Charla data secure when accessed through Hubi?

Hubi uses Charla's official API and only accesses the data your authorised credentials permit. No data is stored beyond what is needed to complete your request.

All Integrations

Charla

Support Communication Customer Support AI Chatbots Contact Management Documents

Charla gives you live chat and AI-powered customer support, but pulling contacts, exporting conversations, and managing your knowledge base through the interface takes time. Hubi connects directly to Charla's API to look up contacts, retrieve conversation exports, and create or update knowledge base articles and categories - so your support content and data stay current without manual effort.

9 tools available

USE CASES

How businesses use Charla + Hubi AI

Real automation scenarios powered by this integration.

📇

Look up and manage support contacts

Tell Hubi which contact you need and it searches Charla's property contacts, returning details or updating records on the spot.

Find ContactList ContactsUpdate Contact

💬

Export conversation history

Ask Hubi to pull a conversation export from Charla so you can review support interactions without logging into the dashboard.

Export ConversationsRetrieve Chat Logs

📚

Create and update knowledge base articles

Describe the article you need and Hubi drafts and saves it directly to your Charla knowledge base, keeping self-service content fresh.

Create ArticleUpdate ArticleList Articles

🗂️

Organise knowledge base categories

Ask Hubi to add or update categories in Charla so your knowledge base stays structured as your product evolves.

Create CategoryUpdate CategoryList Categories

HOW IT WORKS

Get started in 3 steps

No workflows to build. Just connect, chat, and automate.

Connect Charla

Authorize your account with one click. Hubi AI gets secure access to 9 tools.

Talk to your agent

Describe what you need in plain language. Your AI agent understands context and picks the right tools.

Watch it work

The agent reads, sends, labels, and organizes on your behalf - no manual setup required.

Everything you need to know about Charla + Hubi AI

The Hubi AI Charla integration connects your tools and data to your AI marketing agents. Start automating workflows in minutes.

Hubi connects to Charla through its public API. Once you authorise the integration, Hubi can immediately access contacts, conversations, and knowledge base data on your behalf.

Ready to connect Charla to Hubi AI?

Start automating your workflows in minutes. No credit card required.